Paradigm Security Services Recognizes Outstanding Performance And Excellence In Service for 2021
Each month, the Paradigm Security leadership team reviews nominations for the Security Officer of the Month. Congratulations to these team members who go above and beyond to exemplify the Core Values of Paradigm Security.
December 2021 Paradigm’s Security Officer of the Month Bernice Andrews
Since being hired in August 2020, Officer Bernice Andrews has been assigned to multiple client locations and has consistently done an excellent job at each site she has worked. With her strong working knowledge for most of our client sites, she is trusted to cover extra shifts when necessary. Officer Andrews recently asked to be trained as a Command Officer, a demanding role with sometimes complex responsibilities. After working several weeks with veteran Command Officers and the Operations staff, she began serving as Command Officer several nights per week without immediate supervision. She has earned the trust and respect of her peers and supervisors. Because she has established a strong rapport with other team members, she’s comfortable contacting the appropriate supervisors when she has questions or feels it’s important to share information with them. Commitment, client focus and professionalism are three of Paradigm’s Core Values Officer Andrews exemplifies as she carries out her duties.
November 2021 Paradigm’s Security Officer of the Month John Miller
Officer John Miller has been employed at Paradigm Security for over a year and has consistently performed his duties to provide clients excellence in private security. Recently, in the single month of November, Officer John Miller worked a variety of sites from a health center to new construction to a warehouse. He demonstrated a complete willingness to go to any job site as needed. Officer Miller maintains a positive attitude and has received many compliments from clients at every site he has been assigned. Officer Miller works consistent hours and works overtime when needed. He has demonstrated tremendous reliability, professionalism and commitment. Officer Miller's focus and dedication provide the necessary security and safety of our client’s properties, employees and residents which make him a valuable Paradigm Team member. Pictured with Major Ashley Ashby (left).
October 2021 Paradigm’s Security Officer of the Month Maureen Riley
Changes in client assignments and varying shifts are treated like “business as usual” by Officer Maureen Riley. For almost three years now, Officer Riley has been assigned to multiple locations. At each client site, she arrives on time for her shifts, always looks professional and carries out her duties exactly as the client needs. Her extensive knowledge of Paradigm’s various client sites makes her an invaluable team member. Officer Riley is always willing to step up and report to a location with virtually zero notice and regardless of where the site is located. Her training ensures she performs her patrol rounds on a regular and constant basis and that she documents these rounds. She consistently does her duties effectively and thoroughly, regardless of her assignment. Pictured with Captain Chris Walton.
September 2021 Paradigm’s Security Officer of the Month Christopher Thornton
Officer Christopher Thornton started with Paradigm Security almost five years ago. Over this significant tenure, he has been assigned to numerous client sites. He can be counted on to regularly accept extra assignments at other client sites to help cover scheduling changes. Officer Thornton is currently assigned to a high-profile client where he has developed a good rapport with the staff. This is a busy location with long shifts that requires a lot of walking and awareness. He has frequent interaction with the public and unauthorized individuals. He demonstrates professionalism and puts his training into action to effectively manage this challenging post. Officer Thornton diligently completes his nightly patrol scans as he navigates this active site. He also communicates with his supervisors as needed which further assures he meets the client’s expectations. Pictured with Rick Strawn, President and CEO on the left.
August 2021 Paradigm’s Security Officer of the Month Tim Clark
Officer Tim Clark will soon be celebrating his 5th year work anniversary with Paradigm Security Services. Officer Clark has successfully completed all the “additional” training Paradigm has to offer. He has put this advanced training to good use at multiple and various types of sites during his long tenure. He consistently fulfills client requirements and ensures the appropriate reports are completed. Despite the long hours, he works without complaint and diligently provides our clients with excellence in private security. In addition to working his regularly assigned duties, Officer Clark often accepts site assignments that are at the last minute and sometimes far from his residence. Officer Clark has proven himself to be a valuable asset to our clients. His willingness to be flexible and a team player are great attributes and examples of Paradigm’s Core Values. Pictured with Major Ashley Ashby, Operations Manager.
July 2021 Paradigm’s Security Officer of the Month Frank Goolsby
Officer Goolsby has worked numerous sites since his employment with Paradigm Security Services began. He was recently assigned a post at a logistics and transportation client site where Officer Goolsby had previously worked for another security company prior to Paradigm being retained. Because of his familiarity and experience with the location and the industry, he has been assigned to this client full-time. Officer Goolsby has taken ownership to assure the client’s private security protection is carried out with excellence. He also devotes his personal time and energy to keep “tabs” on the site to make certain all expectations are met. A new guardhouse was installed at this client site which was a major undertaking. Officer Goolsby monitored the project closely and provided daily progress reports. His professionalism, communication skills and client focus exemplify three of Paradigm’s Core Values. Pictured with Renee Roos, Director of Human Resources, (r).
June 2021 Paradigm’s Security Officer of the Month Paris Rangel
Officer Paris Rangel recently celebrated her three-year work anniversary as a member of Team Paradigm. Officer Rangel has been assigned to a vehicle patrol post and is now serving a property management client for an apartment complex. She has been officially assigned to this single client for an extended time and has managed private security at this site without a single client complaint. For over a year now, Officer Rangel has been routinely asked to work extra days and cover shifts. She has, nearly without fail, risen to the occasion and continued to provide excellent and professional security services to our clients — wherever she is assigned. Officer Rangel often works seven days a week and even double-shifts when requested. Officer Rangel has shown great commitment to her professional development by successfully completing almost every training module Paradigm has to offer. And she is in the final phase of training to receive her Armed Certification. She has put her advanced training and experience to good use for each of her client assignments. Officer Rangel is an outstanding team member and demonstrates a high level of customer focus reflecting Paradigm’s Core Values. Pictured with Kris Beatty (l), Rick Strawn (l), Ed Aycock (r) and James Spurgeon, (r).
May 2021 Paradigm’s Security Officer of the Month Casey O'Kelly
Officer Casey O’Kelly has been a client-focused and committed member of Team Paradigm for almost two years. He is primarily assigned to one of our residential property clients. This means he must often work directly with management staff members and residents with a high degree of professionalism. The client has recently expressed their “tremendous faith” in Officer O’Kelly’s reliability and integrity as he carries out routine duties and manages additional requests. He also makes himself available to take on extra hours to serve at other client sites when needed. Officer O'Kelly's commitment to excellence, professionalism, teamwork and client focus are superior examples of Paradigm’s Core Values. Pictured with Kris Beatty (l), Rick Strawn (l) and James Spurgeon, (r).
April 2021 Paradigm’s Security Officer of the Month Clifford Brooks
Officer Clifford Brooks has primarily served at a residential housing client site since September 2020. His long nightly shifts tend to be very busy with both the mandatory patrol scans and investigations. He has almost constant interaction with the residents as well as unauthorized people. Since his main responsibilities are to protect the residents and physical property, Officer Brooks puts his training in action and has consistently demonstrated a heightened awareness. He is fair-minded when he conducts investigations and interacts professionally with everyone he encounters. He has developed a good rapport with the leasing staff which helps him proactively manage the client’s expectations. Because Officer Brooks is reliable and thoroughly completes all the reports required for this active site, the Paradigm Operations Supervisors have learned to count on him and think very highly of him. The new reporting technology implemented in 2021 has been put to exceptionally good use by Officer Brooks at this active and involved client site. Pictured with Libby Poppleton, Officer Manager (l) and Renee Roos, Director of Human Resources, (r),
March 2021 Paradigm’s Security Officer of the Month Abdulraheem Weli
Since being assigned to high-volume patrol duty, Officer Weli has managed the unique challenges and security requirements of patrolling multiple client sites with excellence. To assure he reliably performs all assigned duties, he routinely conducts vehicle inspections and ensures his patrol equipment is always in good working order. Officer Weli is a well-respected member of Team Paradigm and is considered a “go-to guy” by our operational supervisors. He never hesitates to cover additional shifts or perform extra duties when a client asks for them or when his assigned patrol is revised. He has received advanced training and consistently puts his training, discipline and skills to meet our high standards of both patrolling and reporting. We are grateful for Officer Weli’s military service as an Army Reserve Soldier. He somehow manages to keep up with his monthly commitment and the rigorous training while going above and beyond for Paradigm clients. His commitment, professionalism and client focus are superior examples of Paradigm’s Core Values. Pictured with James Spurgeon, Director of Operations (l) and Rick Strawn, President & CEO (r) .
February 2021 Paradigm’s Security Officer of the Month Dalton Alexander
Since becoming part of Team Paradigm over two years ago, Officer Dalton Alexander has increasingly “upped his game” to put his training and experience into action to serve our clients. Officer Alexander has long been known as a consistently reliable team player. He has been assigned to multiple locations and always covers additional shifts when asked. He shows up on time and has accumulated a vast knowledge of Paradigm’s various sites due to his willingness to work anywhere, anytime. Despite unique client requirements at each site, he performs his patrols efficiently and provides proper documentation when anything is out of order. As needed, Officer Alexander proactively reaches out if he has questions and shares insights that he believes to be important to best serve our clients. Officer Alexander has worked diligently to achieve Paradigm’s high levels of professionalism, commitment and client focus.
January 2021 Paradigm’s Security Officer of the Month Darrell Parham
For almost six months, Officer Parham has been a highly effective site supervisor for a logistics client even when the site gets very busy. He has done an excellent job and our client has had no complaints. Officer Parham supervises both regularly assigned and temporary officers equally well. In addition to completing numerous client reports on time and efficiently, Officer Parham has offered suggestions to enhance the client reports based on updated software features. Officer Parham’s admirable work ethic has earned the client’s trust. They have come to depend on him to proactively resolve periodic operational problems on his own initiative. As he notices other opportunities for improved efficiencies, Officer Parham presents his ideas to HQ for further discussion. His commitment, professionalism and client focus are superior examples of Paradigm’s Core Values. Pictured with Renee Roos, Director of Human Resources.